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For customer servicesEUHSIRM@diamondresorts.com
Click here to contact our Chairman and CEOStephen J. Cloobeck
To pay fees and save points 24/70845 359 0051
Click here to contact our Chairman and CEO Stephen J. Cloobeck.
To make a reservation: call: 0845 359 0005 opening hours: Mon-Fri 08:00 – 20:00, Sat 09:00 – 17:00
Clientes espanoles +34 916 787905 Clientes italiani +39 (0) 272 536331 Clients francais (0)1 55 17 41 64 Deutsche Kunden +49 (0) 711 224 0867 Suomalaisia jäseniä +35 894 353 2218 Svenska medlemmar +46 851 761810 Norske medlemmer +47 223 10617
To purchase or get quotes for flights, cruises, car hire, travel insurance, holiday extras etc: call: 0845 359 0012 email: specialisttravel@diamondresorts.com opening hours: Mon-Fri 09:00 – 20:00, Sat 09:00 – 17:00
For Diamond Resorts Travel aftersales & travel documentation (i.e. tickets, confirmation letters, etc.): If you purchased travel before 27 June 2008 call: 0845 359 0009 If you purchased travel after 27 June 2008 call: 0844 701 7701 email: travelsupport@diamondresorts.com opening hours: Mon-Fri 09:00 – 17:00
24/7 automated telephone service to save points, pay management fees & travel balances, to check balances: call: 0845 359 0051
Website technical help only - advice or assistance ie difficulty logging on, forgotten passwords: call: 0845 359 0010 email: webhelp@diamondresorts.com opening hours : Mon-Thurs 09:00-17:30. Fri 09:00-17:00
For general queries and concerns relating to all aspects of membership: call: 0845 359 0010 (Hospitality S.I.R. Management) fax: 01524 845994 email: EUHSIRM@diamondresorts.com opening hours : Mon-Thurs 09:00 – 17:30, Fri 09:00 – 17:00
For queries concerning management fees, changes to personal details, resale information: call: 0845 359 0007 (Owner Operations) fax: 01524 60318 email: owneroperations@diamondresorts.com opening hours: Mon-Thurs 09:00 – 17:30, Fri 09:00 – 17:00
To refer family & friends through our member referral scheme: call: 0800 358 6991 fax: 01524 845885 email: referrals@diamondresorts.com opening hours: Mon-Thurs 09:00 – 20:00, Fri 09:00 – 19:00
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