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Frequently Asked Questions

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Is every owner a member of THE Club®?

What are the benefits of THE Club® membership?

When do I renew THE Club® membership?

Is my membership transferable?

What is a point?

When must points be used?

Are points automatically saved?

How many points can I save each year?

How do I save points?

When must I notify THE Club® to save points to the following year?

Can points be borrowed?

What will I need to do to borrow points?

What if I don’t want to borrow points?

How will I know where I can go and how many points my vacation will cost?

How does a member request a vacation?

What is THE Club® Bonus Time?

What is a Quick Getaway?

What is THE Club® Home Advantage?

What is Home Resort Advantage?

Can I request multiple vacations in the same year?

Can I request multiple units at the same time?

Can I reserve consecutive weeks at the same or a different resort?

Can I rent additional nights?

What if I need to cancel a reservation?

When should I call to cancel?

What if I am delayed in getting to the resort?

Can I still rent or give my use period away?

Does joining THE Club® change my legal ownership status?

How do I request an Interval International exchange?

Can I cancel my exchange affiliate request?