Polo Towers Villas

3745 Las Vegas Boulevard South
Las Vegas, Nevada, 89109,
United States

Phone: 1.702.261.1000
Fax: 1.702.261.1020
Email: rental.reservations@diamondresorts.com

Activities

BicyclingCasinoGolfHandicapped AmenitiesHikingHorseback RidingNightlifeRestaurantsRoom ServiceShoppingSpaTheater/Performing Arts

Arrival Information
Check In/out
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24 Hour Front Desk w/Multilingual Staff
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Bell Desk
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Check in Day: Any Day
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Check in Time: 4 pm
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Check Out Time: 10 am
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Valet
You Need To Know
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Non-Smoking Resort
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Prior to Checking In: - Please note that every attempt will be made to accommodate requests for suite location and early arrivals; however, these requests are based on availability and occupancy. Unfortunately, the resort is unable to guarantee room location.
- Minimum age requirement for check-in is 21 years of age.
- Pets are not permitted and strictly enforced with the exception of Service Animals.

*All accommodations are non-smoking, although smoking is allowed on the balconies of rooms located on floors 6, 9 and 12 only. Smoking in a non-smoking room will result in a fee as determined by the resort management.

Please be advised that Polo Towers Suites will no longer be offering daily room cleans, however mid week cleans will be provided. The fitness center is complimentary for all guests. We currently have ice machines on the 18th floor in tower one and floors 2, 5, 8, 11, 15 and 21 in tower three.
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When Checking In: - Hotel Guests and Exchange Reservation: A photo identification, credit card for $100 security deposit and a daily $20.00 plus tax resort fee* will be required (cash is not an acceptable form of deposit).
*Resort Fee includes WiFi, rooftop pool and hot tub, children's splash pad, BBQ grills, fitness center, free local calls, business center computer/internet and boarding pass printing.

- Owner Weeks and Member Points Booking: Photo identification and a form of payment will need to be provided at check-in. Resort fees* will be waived when staying on your owner week or member point reservations.
*A daily resort fee of $20.00 plus tax will be added to all Club and Owner Rental Reservations.
Resort / Hotel Details
Resort / Hotel Size
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Number of Rooms: 304
Management
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Resort Manager: Ken Deutsch
E-mail
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Rental E-mail: rental.reservations@diamondresorts.com
Frequently Asked Questions
Can you assist with my transportation?
Our 24 hour bell desk staff are here to assist you with any transportation needs including taxi and shuttle services to the airport. We also have courtesy shuttles to various points of interest. Visit the Concierge's desk for a current schedule.

Does Polo Towers have room service?
Polo Towers does not have room service available; however there are many restaurants in close proximity to Polo Towers. We do also provide a menu for Order Inn, a local restaurant that provides delivery.

Is there a safe deposit available on property?
All Polo Towers closets are equipped with a complimentary in-room safe. The instructions are on the outside of the safe, but if you need any assistance, please don’t hesitate to call the operator.

If I lost an item or left it in a guest room, where can I go or who can I call to find it?
The Security Department has the main lost and found responsibility at Polo Towers.

Where can I park at Polo Towers?
Polo Towers offers complimentary valet service or you may self-park in our underground parking garage or open lot north of the resort once you've obtained your parking permit pass from the Front Desk at check-in. There is no oversized parking available.

Are pets allowed at Polo Towers?
Unfortunately, pets are not allowed at Polo Towers. The only exception to this would be service animals with documentation.

Does Polo Towers have a grocery store on property?
The Logo Shop is similar to a mini grocery / convenience store. It is located just west of the lobby on the main floor of Polo Towers. The store hours are currently 6:00am to 11:00pm Sunday through Thursday and 6:00am to 12:00am Friday and Saturday.

Do you have laundry facilities at Polo Towers?
Yes, complimentary washers and dryers are located on Floors 3, 6, 9, 12, 16 and 17 of Tower I and on Floors 2, 5, 8, 11, 15, and 21 of Tower III.

Do you have a fitness center?
Polo Towers has a state-of-the-art fitness center located off the main lobby, open daily from 5:00am to 10:00pm. All users of the fitness center must be at least 16 years of age with a photo ID. We also have a nail salon inside our fitness center.

Does Polo Towers have internet service in the room?
We have wireless internet connectivity available in all rooms as well as a business center located in the Tower 3/Villas lobby level.

Is Polo Towers a casino?
No. But we are located in the heart of the Las Vegas strip only steps away from some of the world’s most famous casinos.

Can we rent wheelchairs, cars, or limousines?
Please call or stop by the bell desk and they can assist you with any of your rental needs.

Do you have a pool? Is it indoor or outdoor? What are the hours?
Polo Towers has two outdoor pool areas. The rooftop pool and spa is open from 6:00am to midnight. The family water park hours are 9:00am-10:00pm. An adult must accompany children under 13. Both pool areas are subject to closure due to seasonal weather conditions.

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