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Alhambra at Poinciana,
500 Cypress Parkway,
Kissimmee, Florida, 34759,
Serenely settled amidst 47,000 acres of picturesque countryside is Alhambra Villas. Experience the true meaning of ‘vacation’ here, surrounded by sparkling blue lakes, quiet lazy creeks, romantic pathways, and stands of beautiful oak, pine and palmetto trees that sway in the breeze.
Horseback riding, boating, sailing, fishing, and water skiing are all within minutes of Alhambra. With all the warmth and comforts of home, each unit features a large two-bedroom plan that offers comfort and space for six. At the same time, the unique ‘lock-out’ capability provides separate entrances for both the master and guest suites, providing privacy and convenience.
All have ample seating and tables for entertainment, dining and relaxation. All linens are included, and one and two bedroom units are washer and dryer equipped. At Alhambra Villas, there is a memorable vacation experience just waiting for everyone.
Certain destinations may require proof of vaccination or a negative COVID-19 test for access to local restaurants, tourist spots and on-site amenities, such as gyms and other common areas. Additional local restrictions regarding capacity and crowd size may also be enforced. As this is an evolving situation, we highly recommend you become familiar with all applicable health and government mandates before you travel to understand any requirements or restrictions that may affect your vacation experience.
Face Covering Notice
We ask that Owners and Guests follow local and other applicable regulations as it relates to the use of face coverings and other health requirements.
Alert for Air Passengers Traveling to the United States
As of November 8, non-U.S. citizens who are not immigrants to the United States are required to be fully vaccinated and provide proof of their vaccination status to fly to the United States. Exceptions to this vaccination requirement for certain non-U.S. citizens who are not immigrants are limited, including children under the age of 18. Fully vaccinated air passengers, regardless of citizenship, continue to be required to show a negative pre-departure COVID-19 test taken no more than three days before they board their flight to the United States. Passengers who are not fully vaccinated are required to obtain a negative COVID-19 test that has been taken no more than one day before boarding their flight to the United States. All travelers are also required to provide basic contact information to airlines before boarding flights. For more information, visit the CDC website at International Travel | CDC.
- Smoking Policy: All guest suites are non-smoking. Smoking products of any kind, including, but not limited to, any electronic smoking devices, are not permitted. Please understand that you will be charged a cleaning fine of $500 as a result of any damage caused by smoking inside guest suites. - Please note that every attempt will be made to accommodate requests for suite location and early arrivals; however, these requests are based on availability and occupancy. Unfortunately, the resort is unable to guarantee room location. - Minimum age requirement for check-in is 21 years of age. - Pets are not permitted. This is strictly enforced, with the exception of working Service Animals as defined by the ADA. Certified Support and Therapy Animals are not allowed. - From February 25, 2021, a handling fee will be charged to guests who receive packages sent to them at the resort. For a list of fees please contact the resort at (407) 933-0700.
When checking in:
Hotel Guests and Exchange Reservations:
- At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card for a $200 security deposit and a daily $6.95 plus tax resort fee will also be required (cash is not an acceptable form of deposit). - Resort Fee includes BBQ grill(s), board game access, off-site fitness center, laundry access, local/toll-free calls, playground access, pool access, self-parking, shuffleboard access, tennis court access and Wi-Fi. - Please contact the resort prior to arrival if you anticipate your arrival time would be later than midnight (resort local time). Arrivals after midnight may be subject to cancellation.
Owner Weeks and Member Points Booking:
At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card will also be required as a security deposit (cash is not an acceptable form of deposit). Resort fees* will be waived when staying on your owner week or member point reservations. A resort fee of $6.95 plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a rental reservation. Please Note: Owners reserving more than one reservation during their points usage term, will incur a housekeeping fee beginning with the second reservation. *Fee varies based upon the suite type.
Diamond Resorts is committed to providing stress-free holidays to our members, owners and guests. We take into consideration the needs of those who have a visual or hearing impairment, or a mobility access requirement.
We have an ongoing program of commitment which consists of:
Ensuring we comply with the current accessibility legislation.
Making appropriate enhancements (where possible) to resorts and resort plans.
Improving internal awareness and training.
Providing accurate information on our website, including information on access, available facilities and accessibility aids.
Communicating with our members via regular disability forums and surveys to identify areas for improvement.
Producing compliant literature and communicating within the same guidelines.
Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.
Diamond Resorts owns or manages some of its listed properties; for others, Diamond Resorts allows bookings of properties that are separately owned or managed. For those properties, Diamond Resorts may not have accurate or complete information about accessibility features available, and regrettably cannot assume any responsibility for any features or policies at those properties.
For properties that Diamond Resorts owns or manages, we have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at: