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Desert Isle of Palm Springs
2555 East Palm Canyon Drive
Palm Springs, California, 92264
United States

1.760.327.8469

Airports

Main Airport

Airport: Palm Springs International Airport

Distance to Resort: 2.1 miles / 3.4 km

Directions to Resort: Head northwest toward Kirk Douglas Way. Turn left onto Kirk Douglas Way. Slight right toward El Cielo Rd. Take the 1st left onto El Cielo Rd. Turn right onto Escoba Dr. Take the 2nd right onto CA-111 Business N.

Services & Amenities

News & Events

Latest News

Coronavirus (COVID-19): Facilities and Services Update

Please note that during this time, all amenities will be closed, including pools, spas, game rooms, fitness centers, restaurants/bars, etc. Before travel, please check and ensure you understand the regulations applicable to you based on your location, destination and party, including the California Stay at Home order, if applicable. By checking in you are indicating you are an essential traveler or willing to quarantine.

Fact Sheet

Arrival Information

Check In/Out
Check In Day: Only weekly stays are offered at this resort. The check-in day is Friday only.
Check in time: 16:00
Check out time: 10:00

You Need To Know
Prior to checking in: - Minimum age requirement for check-in is 18 years of age. - Smoking Policy: All guest suites are non-smoking. Smoking products of any kind, including, but not limited to, any electronic smoking devices, are not permitted. Please understand that you will be charged a cleaning fine of $500 as a result of any damage caused by smoking inside guest suites. - Pets are not permitted. This is strictly enforced, with the exception of working Service Animals as defined by the ADA. Certified Support and Therapy Animals are not allowed. - Front desk hours of operation are: 7am to 9pm Mon & Tues and 7am to 10pm Wed – Sunday. - Only one covered space is assigned per accommodation. Additional uncovered guest parking is available on-site.
When checking in: Hotel Guests and Exchange Reservations: - At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card for a $200 security deposit will also be required (cash is not an acceptable form of deposit). - Please contact the resort prior to arrival if you anticipate your arrival time would be later than midnight (resort local time). Arrivals after midnight may be subject to cancellation. Owner Weeks and Member Points Booking: - At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card will also be required as a security deposit (cash is not an acceptable form of deposit). All Guests: - Guests are allowed two vehicles per reservation. Parking options include a maximum of one on-site parking plus one off-site parking space or both vehicles off-site. On-site parking spaces are limited and offered on a first-come, first served basis. - Off-site parking is located at our parking structure across the street and adjacent to the shopping center on Paradise Road. Please display the parking permit on the dash of your vehicle while parked in our structure. Vehicles not displaying a current permit and/ or parked in a No Parking zone will be subject to towing. RVs, boats and trailers are not permitted.

Resort Details

E-mail
Rental E-mail: desertislemail@desertisleresort.com
Reservations Department: hotel.reservations@diamondresorts.com

Phone
Rental Phone: 1.800.438.2929

Accessibility

Accessibility Corporate Statement

Diamond Resorts is committed to providing stress-free holidays to our members, owners and guests. We take into consideration the needs of those who have a visual or hearing impairment, or a mobility access requirement.

We have an ongoing program of commitment which consists of:

• Ensuring we comply with the current accessibility legislation.
• Making appropriate enhancements (where possible) to resorts and resort plans.
• Offering a wide range of accessibility aids.
• Improving internal awareness and training.
• Offering an appointed Accessibility Ambassador in each Resort, to take care and assist our members, owners and guests with accessibility needs.
• Providing accurate information on our website, including information on access, available facilities and accessibility aids.
• Communicating with our members via regular disability forums and surveys to identify areas for improvement.
• Producing compliant literature and communicating within the same guidelines.

*Note: Please bear in mind that accessibility aids may vary from resort to resort.


We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: 1.888.250.6150

E-mail: accessrequirements@diamondresorts.com

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