Grand Palladium Kantenah Resort and Spa

For more information about Diamond Resorts, please call 888.249.8810

Overview

Overview

Club Affiliated

Grand Palladium Kantenah Resort and Spa, Carretera Chetumal-Puerto Juarez Km, 256-100, Playa Del Carmen, Quintana Roo, Mexico, 77710

ALL INCLUSIVE Resorts & Spa in Riviera Maya, MexicoThe Grand Palladium Resorts are located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean.The Resorts, decorated with a Mayan style, offer guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. Relax in our modern and spacious rooms, pamper yourself at the state-of-the-art resort spa, practice snorkeling in the crystal-clear waters, share a delicious dinner or enjoy a new cocktail at any of our numerous bars located around the complex.At the Grand Palladium Resorts in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are.NOTE: Mandatory all-inclusive charge applies and is payable on arrival.*Please note that any additional cash fees paid to the property as part of booking these accommodations are not eligible for member benefits reimbursement. This includes, but is not limited to, all inclusive fees.

Experiences and Nearby Activities

All Inclusive Beaches Fun for the Family Golf History Outdoors Spa Resorts

Onsite Amenities and Activities

Fishing On-site Heated Outdoor Pool Internet Access Nightlife Putting Green On-site Scuba Diving/Snorkeling Shopping Spa Tennis Courts
Accommodations

Accommodations

Guest Accommodation Information

Junior Suite Hotel Room featuring two double beds or one king sized bed with a double sleeper sofa. Occupancy may be increased to 4 to allow for up to 2 children, ages 0-12.

General Room Amenities
Air Conditioning
Alarm Clock
Balcony or Patio
Ceiling Fans
Coffee Maker
Iron and Ironing Board
King Bed or 2 Double Beds
Safe
Sleeper Sofa
Telephone
Accommodation Entertainment
Stereo
Television
Bathroom Amenities
Hair Dryer
Whirlpool Jet Tub
Accommodation Details
Maximum Occupancy: 2 (Please note that occupancy may be increased to 4 to allow for up to 2 children, ages 0-12.)
Private Occupancy: 2
Photo Gallery

Photo Gallery

Maps, Directions & GPS

Maps, Directions & GPS

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Grand Palladium Kantenah Resort and Spa
Carretera Chetumal-Puerto Juarez Km
256-100
Playa Del Carmen, Quintana Roo
Mexico, 77710

011.52.984.877.2100

Airports

Main Airport

Airport: Cancún International Airport

Distance to Resort: 90 km

Directions to Resort: From the Cancun airport take the Chetumal-Puerto Juarez highway in the direction of Tulum, going through the towns of Puerto Morelos, Playa del Carmen and lastly, Puerto Aventuras. From this last town, continue driving for five more minutes and you will find the resort on your left.

Taxi fare (one way): From the airport taxi stop, the resort is about 80min/80km away and the trip costs approximately $65 USD.

Services & Amenities

Services & Amenities

On-site Activities
Aerobics
Archery
Basketball
Boating/Sailing
Children's Club
Fishing
Fitness Center
Game Room
Gardens
Golf - Putting Green/Mini-Golf
Nightlife
Rifle Range
Sauna
Scuba Diving/Snorkeling
Shopping
Shuffleboard
Spa
Table Tennis/Ping Pong
Tennis
Volleyball
Windsurfing
Nearby Services - 5 Miles/8 Kilometers
Car Rental
Medical Facilities
On-site Services
Cash machine / Banking
Beauty Salon
Currency Exchange
Grocery Store
Laundry Facilities
Mini-Market/Convenience Store
Parking On-Site
Security
Wedding Facilities
Wi-Fi (complimentary)
Nearby Activities
Aquarium
Historic Sites
Shopping
Swimming with Dolphins
Zoo
Swimming
Details: Seven fresh water pools and a salt water pool open 8 am - 8 pm or 8 am - midnight.
Jacuzzi / Hot tub
Outdoor Children's Pool
Outdoor Heated Pool
All Inclusive
Package Includes:

2019 Standard All-Inclusive Rates

Hotel Adults (ages 13+)
December 24 – January 1: $305 USD
January 2 – April 21: $188 USD
April 22 – December 23: $134 USD

Studio Adults (ages 13+)
December 24 – January 1: $333 USD
January 2 – April 21: $207 USD
April 22 – December 23: $147 USD

2020 Standards All-Inclusive Rates

Hotel Adults (ages 13+)
December 24 – January 1: $317 USD
January 2 – April 21: $196 USD
April 22 – December 23: $147 USD

Studio Adults (ages 13+)
December 24 – January 1: $346 USD
January 2 – April 21: $215 USD
April 22 – December 23: $153 USD

A Hotel unit is a Deluxe with either one king sized bed or two double beds.
Occupancy Options: 3 Adults or 2 Adults+2 Children

A Studio unit is a Junior Suite with either one king sized bed or two double beds, plus a double size sofa bed.
Occupancy Options: 3 Adults or 2 Adults+2 Children or 3 Adults+ 1 Child

Rates once minimum adult occupancy is met:

Children Under 0 - 1 year old are free of charge
1st Child: 2 - 12 years old - free of charge
2nd Child: 2 - 12 years old - 50% off adult rate
Extra Adults Discount: 25% off
Mandatory Christmas Gala Dinner 24/31 DEC Included in the rates
Single Traveler Rate is an additional 50% charge
Single Parent only apply for Junior Suite room
Single Parent Adult pays single traveler rate plus standard children rates listed above
Minimum of nights is 7 night stay.

ALL-INCLUSIVE FEE CANCELLATION POLICY:
Each resort has its own all-inclusive fee cancellation policy, is not covered by DAE's CPO coverage, and is separate for DAE's cancellation policy. Please contact the resort for those terms and conditions.

News & Events

News & Events

Latest News

Smart Alert**PLEASE NOTE**

Prior to arrival, you must email exchangereservations.club@palladiumtravelclub.com to confirm your arrival and to place a request for any special needs.

Dining

Dining

2019 Standard All-Inclusive Rates

Hotel Adults (ages 13+)
December 24 – January 1: $305 USD
January 2 – April 21: $188 USD
April 22 – December 23: $134 USD

Studio Adults (ages 13+)
December 24 – January 1: $333 USD
January 2 – April 21: $207 USD
April 22 – December 23: $147 USD

2020 Standards All-Inclusive Rates

Hotel Adults (ages 13+)
December 24 – January 1: $317 USD
January 2 – April 21: $196 USD
April 22 – December 23: $147 USD

Studio Adults (ages 13+)
December 24 – January 1: $346 USD
January 2 – April 21: $215 USD
April 22 – December 23: $153 USD

A Hotel unit is a Deluxe with either one king sized bed or two double beds.
Occupancy Options: 3 Adults or 2 Adults+2 Children

A Studio unit is a Junior Suite with either one king sized bed or two double beds, plus a double size sofa bed.
Occupancy Options: 3 Adults or 2 Adults+2 Children or 3 Adults+ 1 Child

Rates once minimum adult occupancy is met:

Children Under 0 - 1 year old are free of charge
1st Child: 2 - 12 years old - free of charge
2nd Child: 2 - 12 years old - 50% off adult rate
Extra Adults Discount: 25% off
Mandatory Christmas Gala Dinner 24/31 DEC Included in the rates
Single Traveler Rate is an additional 50% charge
Single Parent only apply for Junior Suite room
Single Parent Adult pays single traveler rate plus standard children rates listed above
Minimum of nights is 7 night stay.

ALL-INCLUSIVE FEE CANCELLATION POLICY:
Each resort has its own all-inclusive fee cancellation policy, is not covered by DAE's CPO coverage, and is separate for DAE's cancellation policy. Please contact the resort for those terms and conditions.

Restaurants & Lounges
Bar/Cocktail Lounge
Restaurant
Fact Sheet

Fact Sheet

Arrival Information

Check In/Out
24 Hour Reception
Check In Day: Saturday. Only weekly stays are offered at this resort.
Check in time: 16:00
Check out time: 11:00
You Need To Know
Prior to checking in: - There is a mandatory all-inclusive charge that applies to all guests.
- Bookings are for 7 nights only.
- There are no kitchen facilities in any apartments.
- If you do not arrive prior to the designated check in time by the resort, your reservation is subject to cancellation. So you MUST please notify the resort at least 48 hours prior to arrival if you are anticipating a LATE ARRIVAL to prevent the cancellation of your reservation.
- Rates are subject to change according to dates, hotel and availability.
- Modifications are not accepted at check-in.
- One night stay will be charged for double occupancy as a penalty in case of any "no-show" or cancellation within 48 hours prior to arrival at the hotel with this offer.
- **PLEASE NOTE** Prior to arrival, you must e-mail exchangereservations.club@palladiumtravelclub.com 15 days prior to arrival to confirm your arrival and to place a request for any special needs.

Resort Details

Phone
Rental Phone: 1.800.438.2929
Accessibility

Accessibility

Accessibility Corporate Statement

Diamond Resorts is committed to providing stress-free holidays to our members, owners and guests. We take into consideration the needs of those who have a visual or hearing impairment, or a mobility access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we comply with the current accessibility legislation.
  • Making appropriate enhancements (where possible) to resorts and resort plans.
  • Offering a wide range of accessibility aids.
  • Improving internal awareness and training.
  • Offering an appointed Accessibility Ambassador in each Resort, to take care and assist our members, owners and guests with accessibility needs.
  • Providing accurate information on our website, including information on access, available facilities and accessibility aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

*Note: Please bear in mind that accessibility aids may vary from resort to resort.


We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: 1.888.250.6150

E-mail: accessrequirements@diamondresorts.com

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Destination Guide

Destination Guide