Good News Travels Fast

People are talking about Diamond Resorts! Watch video testimonials and read stories as submitted by our owners!

We spent a week there this month and it was one of the best timeshare experiences we have had in the past 20 years. Your reception staff Jacqueline and Isabella was great. Additionally, there are not enough kind words regarding the housekeeping staff. The whole operation was well run. Please pass on our most sincere thanks to the GM and the rest of the staff. The resort should be a Gold Crown/5 Star!! We'll be back. Read More

Dave White Sands Beach

My husband and I recently arrived at Daytona Beach Regency for our annual vacation. We enjoy this greatly every year, and every year find new improvements and amenities. This note is to say "thank you" to your team for the fine job they do. On our first day here I unknowingly dropped a $5 bill on the floor while checking in with the concierge. We went out to the pool area and less than a half hour later were pleasantly surprised by security officer Michael who had noticed this on a camera in... Read More

Edmund and Bonnie Daytona Beach Regency

I am writing to thank you and your staff for the wonderful job you and your team do at Sahara. You know that I have been a regular long stay visitor for the past four years and I believe our experience gets better each year. You are very successful in fostering good relations between staff and members and especially member to member but it is your leadership which brings out the best in your staff. Without exception they all do a fine job. It is difficult to pick out individuals since everyone... Read More

Jim and Joyce Sahara Sunset Club

Can I start by saying a huge thank you to you and your team? It was a privilege to be part of Christmas and New Years at Cala Blanca. Your staff was obviously very happy in their work and are a true team, who like to enjoy life, which was very contagious even in our circumstances. We had perfectly placed apartments and loved every member of staff. We were made so welcome and felt quite spoilt and have returned home a little stronger to enable us to move forward and it is all thanks to you and... Read More

Maureen, Jeff and Joe Cala Blanca

We just wanted to let you know how much we were impressed with our accommodations, and the staff that helped us. We had Security come to the door to let us know our door was open, and when we needed something they were there in the time they said. Joseph from Maintenance came to help me with a problem I was having getting onto the internet on my tablet. When we got talking about his job and he mentioned how much he liked it, and that he worked for Miss Lori and how nice you were, that really... Read More

Ed and Barbara Grande Villas Resort

Here’s a quick note to thank you for a wonderful week at Jardines. Joyce and I thoroughly enjoyed the resort and the staff and we were very impressed by the knowledge that the reception staff had. Juan, Maria and Magnolia were helpful in directing and advising on places to go and how to get there and this is exactly what guests are looking for on a resort they have never been to. Please thank them all. I am sure Joyce and I will be back in the not too distant future. Read More

Oliver & Joyce Jardines del Sol

I send you this e-mail to tell you that you and your team are the best I've ever seen. Always friendly, helpful, cheerful and nothing is too much for them. You can clearly see they enjoy their work. I've been on holiday a lot and it's rare to see staff that treats you as a friend and not just another tourist/customer. I hope to be able to visit you again soon! Read More

Yvan Sunset Harbour Club

We had a lovely time, again, at Kenmore. I absolutely loved the cottage, and enjoyed the fireworks display in the village. It will go down as one of the best Hogmanay’s ever. Thank you all so much for your help, things couldn’t have been better, apart from the weather on New Year’s Day! We are already looking forward to returning in July. See you then. Read More

Carol The Kenmore Club

I recently stayed in Palazzo Catalani, with my Fiancée/wife (we got married during our stay) and I want to express our thanks and gratitude to the team for being amazing. I would like to say an extra special thanks to Sara, who was absolutely fantastic at helping us with wedding day plans by finding support services for us (photographer, driver and salon). Sara made sure of our exact needs and gave us costs, so we could budget. The team on the wedding day gave us lots of praise and wished us... Read More

Kyle and Olesya Palazzo Catalani

I would like to thank Tony and his team for a superb evening in the restaurant on New Year’s Eve. The meal was of a very "high standard" and great value. Efforts of Tony’s team often go unnoticed and the team has certainly gone the extra mile throughout 2014 in keeping our club members happy in a professional manner. Xmas Meal in the restaurant was also excellent and I'm pleased my family/friends attended both evenings. Please can you pass our thanks to restaurant staff accordingly? Read More

Neil Royal Sunset Beach Club

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