Good News Travels Fast

People are talking about Diamond Resorts! Watch video testimonials and read stories as submitted by our owners!

I have been coming for the last 21 years and I even spent my honeymoon here 21 yrs ago. I have seen many changes and I absolutely love Pine Lake. Many happy memories have been made here over the years. I love the changes in the lodges. Well done for making Pine Lake such an enjoyable place to come. Read More

Angie Pine Lake Resort

Just a short line to let you know about our stay in Italy. As usual our time spent at the Palazzo was perfect in every way both with the accommodation and the friendly staff who work there. From the helpful receptionists, house keeping and maintenance personnel we could not fault them. This was the third time we had stayed there and each time it has been brilliant. Please pass on our thanks and best wishes to everyone there. Read More

John and Irene Palazzo Catalani

Louise and I had a great holiday at Sunset View and have already conveyed this to Diamond and to Expedia, who we booked this holiday with as we had no points left for this year. On our arrival at Sunset View, we were greeted by Emma with a big smile and who was very informative during check-in. Later, when we had unpacked and were making our way out of the resort, Emma came out to make sure the apartment was okay. It was a nice touch. Our housekeeper, Lena, was very friendly and always arrived... Read More

Mike Sunset View Club

My husband and I would like to thank you and all your staff for making every guest feel special and like 'family'. This includes the bus driver, who is always so respectful and helpful, such a wonderful service for us. You all work so hard to keep everywhere so clean and fresh, it is a joy to stay at this resort. Everyone we speak to feels the same, that's why we all look forward to returning here for another holiday whenever we can. Look forward to seeing you next year. Read More

Christine & David Club Cala Blanca

Today is the last day of our three week vacation at Sunset Harbour Club and we should like to say a huge thank you to the staff at the resort for making our stay such a pleasurable one. From the moment of our arrival we have been treated to a quality of service which is most impressive. The welcoming, pleasant and extremely efficient staff team here at the resort are a credit to DRI, and demonstrate very clearly "The Meaning of Yes". Read More

Jeffery & Lesley Sunset Harbour Club

I wanted to take just a moment to comment on our recent stay. My husband and I were at Wychnor Park Country Club and your staff was absolutely delightful to a person. Each and every person we interacted with seemed to genuinely want our holiday to be perfect, and to go above and beyond to ensure that it was. The reception staff even took my postcards, which were going to the United States, to the post office to make sure that they would go through the mail. We offer kudos and thanks to each and... Read More

Gregory & Sharon Wychnor Park Country Club

We have just returned home from a stay at Cromer Country Club, our second visit, the last being three years ago. At that time we were very impressed with The Club and again want you to share with your staff our thanks for a very enjoyable stay. We visit many Diamond Resorts but can honestly say that Cromer has an edge. The staff seemed to take pride in delivering good service at all times. I feel the staff was well trained and Sam delivered a check-in we have never encountered at any other... Read More

Maureen Cromer Country Club

Last July we arrived at our resort only to find out that when I booked our reservation, the date on our reservation was for the correct days, but the wrong month. We didn't know what we were going to do! We had just left five days in Maui and were so looking forward to our time in Kauai. Cheryl was the assistant front desk manager at the time and took charge to try and come up with a viable solution for us. The resort was fully booked so it would be safe to say we were more than a little... Read More

Margaret & Joe The Point at Poipu

Just to say a big thank you to all the staff for welcoming us and looking after us so well during our holiday. It’s always a pleasure returning to Los Amigos and hope its not too long before we can visit again. Read More

Dulcie and Peter Los Amigos Beach Club

I booked a room at The Cove on Ormond Beach through Orbitz last week. Afterwards I called the hotel directly and spoke with Shawn. I just wanted to let you know, it was a pleasure talking with him. He was very knowledgeable and informative about the resort, and said he would note my requests about room location on my reservation (letting me know that it could not be guaranteed). I called a second time before arrival and got to speak with him again. He's very friendly and easy to talk to and I... Read More

Suzanne The Cove on Ormond Beach

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