Good News Travels Fast

People are talking about Diamond Resorts! Watch video testimonials and read stories as submitted by our owners!

I have just stayed at Vilar do Golf with my son for eight days and I thought I would write to say how impressed I was with your helpful front desk staff. Nuno and Carlos made sure that everything relating to our trip ran smoothly. They were thoughtful, friendly and professional. They were also prepared to go out of their way to help with extra information when we needed it. I stay in a number of hotels as part of my job as a travel writer and I encounter my share of impolite staff but I feel... Read More

Tim Vilar do Golf

My wife and I have just returned from Sunset Harbour Resort after a 10 day holiday. We would like to thank you and all your staff for helping us to have such a wonderful stay with you in Tenerife, we have had a lovely relaxing time. We both agree that the resort is excellent, it is clean and well kept, the facilities are very good and we enjoyed using many of them. We particularly liked the clubhouse, the swimming pools, the gym and our lovely apartment, Q-2-6. All the staff we came across in... Read More

Mark Sunset Harbour Club

I have been at your resort numerous times in the past 5-10 years. I actually own timeshare at a competing resort but my wife and I prefer to stay at Parkway. Both my wife and I have had the pleasure of dealing with Chris and Teresa. We always drive down and we call when we are on the road and let the front desk know the approximate time of arrival. Our room is always ready for us. I am a firm believer that the speed of the team is the speed of the leader. Chris does an outstanding job. Teresa... Read More

Mitch and Lois Parkway International

My husband and I had a fabulous time at the Daytona Beach Regency. Your Manager, John, was the most professional, giving and caring manager. I also want to compliment your staff for their friendliness and helpfulness. Your cleaning ladies were so good! I would definitely come back! Read More

Patti and Mike Daytona Beach Regency

Just a few lines to say a big thank you for a great four weeks we had to mark my 25 years. The resort looks excellent and the removing of the gardens has made more room for walking around. We had a number of meals in the restaurant and the food and service was excellent. Please pass on our best wishes to Tony and his staff. Salvo the new member of the animation team is great and everyone took to him very quickly and he is so obliging and helpful; I hope he is there for many years. Read More

Mike & Sue Royal Sunset Beach Club

We recently stayed at the Cancun Resort in Las Vegas to celebrate our 55th wedding anniversary. Over the past few years we have spent our anniversaries in Las Vegas at your resorts and have had memorable times. We must mention that our check-in with Liana was very pleasant and she made us very welcome, especially when we let her know that we would be celebrating our anniversary there at the Cancun Resort. The bottle of sparkling cider with a congratulatory note was a very nice touch and most... Read More

Joseph & Della Cancun Resort Las Vegas

It doesn't seem possible we are back home so soon after another wonderful stay with you at the Alpine Club. Each year just seems to get better. We have completed one of DRI’s online questionnaires but wanted to add this personal note of thanks as well as we feel it really is so important to highlight just how high the standards are at Alpine Club. One again the efficiency and thoroughness of the housekeeping staff is nothing short of outstanding. How they get the rooms ready so quickly is... Read More

Philip and Rita Alpine Club

I would like to thank you and all the staff at The Royal Tenerife Country Club for a lovely stress free holiday. I was relieved to be able to stay in one of my favourite apartments and I realise it is difficult to please everyone. The weather was disappointingly cool but the apartment was very comfortable, and as usual, all the services were excellent. Congratulations for attaining such a high standard - just keep doing what you are doing. Read More

Barbara Royal Tenerife Country Club

My husband and I have just returned home from a fantastic week at the Sunset View Cub. We enjoyed our stay immensely. The room we had was very clean and comfortable. Staff at reception Diego and Julia, in particular, were very friendly, welcoming and most helpful. We would just like to say thank you for making our holiday a very enjoyable experience. We will definitely return! Read More

Suzanne & Patrick Sunset View Club

Just a note to again say thank you to yourself and all staff for another excellent holiday at our 'second home'. We do not fully appreciate how well we have been looked after until we return to normality at home. Every member of staff we came into contact with reminded us how a Diamond Resort should function. They all deserve staff member of the week, month and year. Read More

Les and Mary Royal Oasis at Pueblo Quinta

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