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People are talking about Diamond Resorts! Watch video testimonials and read stories as submitted by our owners!

Thank you to everyone at Royal Tenerife Country Club. There is no single person I could pick out. Everyone from your housekeepers and life-guards to your reception staff were very friendly, always smiling and happy to help if I had a query. For all that I will be back. Read More

Tom Royal Tenerife Country Club June, 2018

We had a wonderful time, and cannot praise the staff or the resort enough - the resort was in pristine condition and everything was excellent. Particular thanks to Hamid and Laura in reception - always courteous and polite and good fun too. Read More

Alan Sunset View Club June, 2018

Our stay was grade A, better than imagined and it was because of the stellar customer service you all and Diamond Resorts provides. We will be back. Read More

Martha Scottsdale Links Resort June, 2018

As always we had a lovely, relaxing stay and everyone was as helpful as ever. The reception team has an excellent manager in David, and Cristina seems to be learning the ropes very quickly. It is a happy resort where every member of staff work hard to create a relaxing and pleasant atmosphere.     I enjoyed meeting Carmen - she is a very interesting person and good fun! We laughed a lot. She must have thought my rusty French was really bad, but I think we still managed to communicate OK! In the... Read More

Joyce Royal Tenerife Country Club June, 2018

Regarding our stay at the hotel, it has been excellent. The well-kept facilities and the studio have pleasantly surprised us, much more comprehensive and complete than expected. In addition, the great kindness of the receptionist Hamid has made us feel very welcome.   Read More

Mesa Sunset View Club June, 2018

I stayed in your accommodation with my family. I wanted to sincerely and heartily thank the service received by your staff throughout our stay. Mainly to the night receptionist who facilitated the check-in, and treated us exquisitely. I would like to extend this appreciation to the night guard who kindly accompanied us to the apartment. The treatment provided by your staff was what we needed to receive during that bad situation of nervousness. On the other hand, the day staff was equally... Read More

Carlos Sunset Harbour Club June, 2018

I would like to commend you on your excellent customer service at Sunset Bay. Special thanks to Susana and Alexandra on the desk for their attentive help. This is my second time staying and I have no hesitation to book again to stay at your resort. The staff are always very friendly and helpful and all of your staff smile and say “hello” to you on the complex. You have spacious, clean apartments with lovely, big terraces. I will write a great review to say thank you for my lovely stay. Read More

Merle Sunset Bay Club June, 2018

This was our first visit to Sunset View and we were both very impressed with the relaxing, friendly and professional atmosphere of all staff members. From the moment we checked in with Hamid and my guided tour of the new Diamond app with Laura, to the following fun with the World Cup predictions and not to forget Alexis on the night shift who professionally dealt with our timing hiccup. It would be more preferable to award a team recognition as each one complemented the other. Last but not... Read More

Maureen and Harry Sunset View Club June, 2018

I was very impressed by Omar who helped arrange transportation. I would also add that as business owner I can appreciate the time and effort it takes to establish a culture within a business enterprise. It became evident to me very quickly that Diamond Resorts had invested time and effort into ensuring the quality of my stay. I was always asked if there was "anything else that could be done."  I felt that each person I came in contact had a personal investment in my personal comfort needs. I... Read More

Clifton Cabo Azul Resort June, 2018

I would like to thank all the work team of the Royal Tenerife Country Club for the incredible stay we have had in your resort. My most sincere congratulations to the cleaning and maintenance team, for the state of the apartment that was unbeatable. Another congratulations to the reception team, and in particular to Isis for her attention and patience with all of us. Read More

Carlos Royal Tenerife Country Club June, 2018

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