Good News Travels Fast

People are talking about Diamond Resorts! Watch video testimonials and read stories as submitted by our owners!

Once again we have spent two weeks at this amazing apartment complex. The staff has been fantastic. They provided everything we asked for and more. Nothing has been too difficult for them and are always there to help. A special thanks to Hamed and Guilia for being wonderful as usual. We have been made to feel very special as always. Our guests have been so impressed with the service they are now considering joining diamond resorts themselves. Read More

Nicola & Graham Sunset View Club

We returned from our visit to Thurnham Hall yesterday. We had a great time there and your kindness in organising the wine and fruit was much appreciated by us and our friends. We always speak highly about Diamond Resorts whenever Time Share comes up in conversation and your actions have demonstrated once again how seriously Diamond takes the issue of customer service. Read More

Basil and Elaine Thurnham Hall

Jenny and I have recently spent a week's holiday at Vilar do Golf. We enjoyed it very much and we would like to pass on our gratitude to all the reception team who was helpful beyond the "call of duty" and the domestic staff who kept us clean and tidy. Our thanks also go to the various drivers who helped us; Alex, entertainment who guided us on bicycles around the nature reserve imparting his wealth of local knowledge as we went. Although not resort staff, Portitours provided two very good... Read More

Geoffrey Vilar do Golf

We have just returned from another excellent holiday at the Club and wanted to thank all your staff for again making us feel so welcome. I should like to mention Ruth, reception and Mary, gym. Ruth always tries to meet our requests and is always polite and friendly. I know that she has many requests from owners and visitors and it surprises me that she appears to know all the owners. Mary continues to be motivational and we really enjoy using the gym. She was on holiday one year and it was not... Read More

Ken & Mary Royal Sunset Beach Club

My husband and I joined the time share company some 10 years plus ago when it was called Grand Vacation Club then Sunterra and now of course Diamond Resorts. Having seen the changes over the years we felt it only fair to let you know our opinion and pleasure. At the moment we are staying at Cromer Country Club which has been refurbished beautifully, and this is just one example of the money that is being put back into the resorts. I know members sometimes feel the maintenance fees are a burden... Read More

Evelyn Cromer Country Club

Just a short note to thank you and your staff for the warm welcome which we received on our return to Santa Barbara. Once again at check-in and throughout our stay we were at all times treated in a courteous and professional manner by your friendly reception and front office staff, particularly by the following: Henri, Cristina, Anna and Barbara. It is appreciated that the selection, appointment and effectiveness of your team is a direct result of the professionalism of your management... Read More

Ralph & Anna Santa Barbara Golf and Ocean Club

We have thoroughly enjoyed our stay at The Royal Tenerife Country Club. The accommodation was clean, modern and very well equipped. All the staff we encountered was very helpful and pleasant, especially Ivan on reception. The facilities of the resort were great, and enabled us to enjoy our holiday with my disabled daughter, who is a full time wheelchair user. Thank you so much for your excellent service. I would hope to be able to return and stay with you again in the future. Read More

Sharon Royal Tenerife Country Club

Just a few lines to say that we loved staying at Sahara Sunset. The rooms were spotless and well equipped. The beds were the best I've slept in from any other hotel I’ve stayed in. The food in the restaurant was excellent and the staff couldn't be more helpful. All in all, it was an amazing hotel and can't wait to return. Read More

Corrina Sahara Sunset

My husband and I are staying at Sea of Cortez Beach Club and are having a delightful time. It's very attractive here; the rooms and the pool and the restaurant. The staff is well trained and helpful. I feel like they genuinely want to help me and make my stay enjoyable. And it's working! We're having such a pleasant time in this lovely place that I'm sure we will return here in the future. Read More

Meg Sea of Cortez Beach Club

We have just returned last week from a very good 10 days at Sunset Harbour. All the staff was courteous, friendly and helpful. We would especially like to bring to notice the staff and managers at The Clubhouse. The meals were excellent, served cheerfully and we were made to feel very welcome and valued Perhaps you could note this and pass on our compliments via yourselves to them all. A very valuable asset to the resort. Read More

Dorothy and Trevor Sunset Harbour Club

Tell Us Your Story