Concierge staff was excellent. VIP check-in was very quick. They answered all our questions and was always courteous and helpful. We also talked to Dulce and she always goes the extra mile to make certain we are happy. The pool attendants were helpful, very courteous and attentive. Also our pool waiter Luis was friendly and made regular stops to check if we needed anything.

Charles Cabo Azul Resort April, 2018

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