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People are talking about Diamond Resorts! Watch video testimonials and read stories as submitted by our owners!

We had the most relaxing, lovely stay at Sunset View Club. The staff was professional and friendly, the accommodation was very nice, clean and bright with all our needs catered for.  The bed was comfortable and the shower pressure great.  The location is perfect for a lovely well stocked supermarket and plenty of restaurants, shops and bars. You were so kind that you were able to allocate us a ground floor room with a garden.  We will definitely be back soon! I will also be posting this review... Read More

Sarah Sunset View Club March, 2016

We booked into the Parkway International last evening after flying in from Ireland. We felt the need to write to you to tell you how lovely the staff was on greeting us and indeed later when we were looking for advice. Lots of smiles and a great sense of humour. Our apartment, we found beyond our expectations. Spotlessly clean, luxurious and everything we could possibly need. So spacious and well furnished. We’re planning on coming back and we’ve only been here one night! Read More

Rick and Maria Parkway International February, 2016

The most enjoyable was the friendliness and helpfulness of the staff. Can't say enough about Gina, Barb, Jack and Michael. Our wish was their command. Coffee and tea in the morning, free DVD movies and fire in the fireplaces. The Lodge was decorated for Christmas like a lodge you would see in a Hallmark movie. The views from our room were magnificent. Our adult children checked in ahead of us with no problem. We rented one extra room to accommodate more kids and the staff put the room right... Read More

Sherry The Historic Crags Lodge February, 2016

My wife and I stayed for a few days at Thurnham last week and we both feel that we would like you to know how much we appreciated the help and courtesy shown to us both by all of your staff with whom we came in contact with during our short but pleasant stay. Along with the sheer comfort of our accommodation leaves nothing more to say except we look forward to seeing you again.  Thank you once again. Read More

Beryl and Tom Thurnham Hall February, 2016

I am slightly delayed in sending this message but the sentiments are no less of value. We were a party of 3 and I can only say that all your staff was outstanding. Never a grumble, always helpful, in fact everyone always went the extra mile to assist.  Our two bedroom flat which I got through RCI was excellent. The other two in the party are carers and were in need of lots of R&R and the flat was perfect; well-equipped and just what we needed. It was a lovely week with lots of sunshine and... Read More

Kathie Sunset Bay Club February, 2016

We wanted to contact you to express my appreciation for the fantastic customer service that we have received from Lori and her staff during the last couple of years. Orlando is a regular vacation spot for us and we have stayed at Cypress Pointe and Grande Villas several times during the past few years and have already booked again for this June. Read More

Richard and Marieanne Cypress Pointe Resort February, 2016

Pat and I had a wonderful stay at Sunset View.   All the staff (reception, housekeeping, lifeguards and everyone else) were wonderful.   When we arrived we were made to feel very welcome.   We had an excellent Christmas day dinner in the restaurant where we met new friends. I felt very relaxed when I left Sunset View yesterday and that lasted until I got to work this morning when it feels like I have never been away.  Once again, thank you. Read More

Liz Sunset View Club February, 2016

As a former manager, I want to commend Tiffany, Front Desk Manager, at Villas de Santa Fe.  You have a very exceptional employee in her.  Tiffany has excellent hospitality industry skills and most importantly, an excellent attitude and warm personality. Tiffany was very reassuring when I contacted her prior to arrival (I was one of those who had first reserved my rooms with Hotels Plus) and remembered me by name every time I encountered her on the property.  I had booked four rooms for my... Read More

Eric Villas de Santa Fe February, 2016

We have just returned to the UK today after a 12-night stay at Sunset Bay, this is the ninth year that we have done this holiday at this time of year. Just wanted to say that the entertainment provided by Christina and Carolina has been the best we have experienced. Our 6-year old, Lucas, has had the most memorable holiday he has ever had, he has played boules, been to Creature Club at every opportunity, been to a movie night, joined in the entertainment on Christmas Eve, enjoyed the foam party... Read More

Sharon Sunset Bay Club February, 2016

Just a note to thank you for making our stay with you so enjoyable.  We had a very relaxing time and the staff was all so very friendly and welcoming. Special thanks to Henriette for getting us involved in some of the poolside activities and bingo, it all added to our experience with you. Read More

Billy Cala Blanca February, 2016

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