News Releases

Timeshare Development Association Names Diamond Resorts Finalists for Numerous Industry Awards


Diamond Resorts has consistently won awards from the American Resort Development Association at the annual ARDA World Convention & Expo.

Feb. 25, 2019 (Las Vegas) – Diamond Resorts™, a global leader in the hospitality and vacation ownership industries, was recently recognized by the American Resort Development Association (ARDA) as finalists for nearly two dozen industry-leading awards. Winners will be announced April 10, 2019 at an awards gala during the ARDA World Convention & Expo in Orlando, Fla.

ARDA, an industry leader in vacation ownership and resort development industries, annually recognizes resorts and industry members at the ARDA World Convention & Expo in categories that include overall professional excellence, outstanding sales and marketing accomplishments, product design, advertising and staff.

Diamond Resorts has consistently won awards each year, including the prestigious ACE Customer Service Award in 2018 and the Social Media Campaign Award in 2017 for its Vacations for Life® Summer Family Fun Photo Contest.

“We are honored to be recognized as leaders in the industry, as we are always looking for ways to innovate and elevate vacation experiences,” said Mike Flaskey, Chief Executive Officer of Diamond Resorts. “Our teams remain laser focused all year and are committed to moving the needle. I am proud to see so many being recognized by ARDA.”

Diamond Resorts received a total of 23 finalist nominations:

Call Center Marketing Program - Member Marketing-National Marketing Center
Sales Verification Loan Officer/Quality Assurance Officer - Annette Stultz
Business Administration Manager: Finance & Accounting - Yash Dubal
Business Administration Team Member: Finance & Accounting - Teri Brady
Creative Services Manager or Team - Creative Services Department
Training and Development Manager or Team - University of Excellence and OD Team
Call Center Leader - Kayla Czapla
Activities Program Team - Virginia Beach Activities Team
Safety/Security Manager/Team - Edwin Brooks
Resort General Manager - John Wolner
Resort Assistant Manager - Leonardo Olachea
Resort Department Manager - Amanda Grebiner
Resort Operations Team Member - Molly O’Brien
Housekeeping Manager - Bridget Prince
Housekeeping Team Member - Vesler Ramos
Logo Design - Diamond Resorts Logo
Newsletter - The Club Newsletter
Multi Media Campaign - All Access Pass Sweepstakes
Owner/Guest/Customer Engagement Campaign - #DiamondStories
Social Media Campaign - #DRIGolf Campaign
Video Production Sales Film - In Room Sales Film
Interior Design - Mystic Dunes Welcome Center
Refurbishment: HOA - Liki Tiki Village Lobby

Attracting more than 2,500 participants from more than 35 countries, ARDA World offers companies prime exposure to vacation ownership industry professionals and provides quality networking opportunities and expert insight on the latest industry trends. Strengthen relationships with your current customers and seek out new opportunities to expand your business and increase your company’s visibility in the ARDA World Marketplace.

About Diamond Resorts
Diamond Resorts offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.