Explore Diamond Resorts

The resort is generally level however part of the resort is built on a slight decline. The footpath around the resort is in good condition however is uneven in some areas.

Reception
One level, good access, accessible toilet.

Bar/Restaurant
One level.

Pool
Good access via path route. Pool hoist installed.

Spa
Accessible toilet.

Grocery Shop
One Level, good access.

Children Playground
Good access.

One accessible parking bay available. Good access.

Fully Wheelchair Accessible Accommodation
All areas within the accommodation and exterior are accessible to a wheelchair user or a guest with a severe reduced mobility. They have electric beds, adapted bathrooms, special high backed chairs and kitchen unit/work surfaces are lowered or can be pulled out for ease of access for wheelchair users. We offer 1 accommodation in total: 1 two-bedroom accommodation.

Partially Wheelchair Accessible Accommodation
Suitable for travellers with restricted walking ability who may need a wheelchair. Some areas within the accommodation and exterior are accessible. They have electric beds, adapted bathroom and special high backed chairs (kitchen units/work surfaces are standard height). We offer 1 accommodation in total: 1 two-bedroom accommodation.

Other Accommodation
One-bedroom apartments: All on upper floor.
Two-bedroom apartments: All on one level with either 2 steps (first 2 cm, second 1.5 cm) and/or 5 steps of 17 cm each.

Please follow the link(s) below to our Accessibility Aid Catalogue with a wide range of complimentary items available to lend to members, owners and guests for your comfort during your stay (subject to availability).

Measurements for Equipment Available Upon Request

• Pool hoists: Weight limit 120 kg
• Wheelchair: 44 cm wide (seat); maximum weight 120 kg
• Wet wheelchair: 55 cm wide (seat); maximum weight 130 kg
• Shower stool: 40 cm wide (seat); maximum weight 120 kg

Accessibility Aid
Catalogue in
English Accessibility Aid
Catalogue in
Spanish

Teide Half Day
This popular excursion ascends from sea level to 2370m into the El Teide. Visit the Teide National Park. Uphill road through Vila flor. Main stops in Roques de García (reserved car parks and starting point for an accessible path) and Visitor Center El Portillo (information, interpretive and audio-visual exhibitions, access for the disabled and accessible toilets). This space also has interpretive tables and an accessible botanical garden. Downhill road through Chío.

Santa Cruz Candelaria Half Day Private Tour
Visit the capital of the island, Santa Cruz de Tenerife, and the village of Candelaria, where the patron saint of the Canary Islands is located.

Teide Puerto de La Cruz Private Tour
Visit the Teide National Park. Uphill road through Vila flor. Stop in Roques de García (reserved car parks) and Visitor Center El Portillo (information, interpretive and audio-visual exhibitions, access for the disabled and accessible toilets). Downhill road through La Orotava to Puerto de la Cruz and free time to visit the city and its San Telmo promenade.

Sta Cruz, La Laguna, Candelaria Private Tour
Visit the capital of the island, Santa Cruz. Then, visit the historical city of La Laguna, declared a Heritage site by UNESCO, and finally visit the town of Candelaria, where the patron saint of the Canary Islands is located.

Tenerife Excursions On Adapted Bus
Excursions adapted for people with reduced mobility or disability. Adapted buses with a maximum capacity of up to 15 people, which allow up to 3 manual wheelchairs. These buses have a manually foldable ramp at the rear of the vehicle, which facilitates the access of the chairs to the vehicle. Depending on the number of wheelchairs (manual), the capacity of the bus is the following: * 1 Wheelchair + 13 seats: 14 passengers. / * 2 Wheelchairs + 11 seats: 13 passengers. / * 3 Wheelchairs + 7 seats: 10 passengers.

Proximity/Accessibility to Local Supermarkets/Shops/Beach
Accessible beaches around the resort: El Medano (8 km), Los Cristianos (18 km), Las Americas (20 km).
Local commercial center accessible (S. Blas) with shops, restaurants and bars.

Adapted taxi on request. The bus stop is just 50 metres from the resort although most of buses are not adapted.

Hospiten Sur., 15 minutes by car

Address: C/ Arquitecto Gomez Cuesta, Playa de las Américas. 38660 Arona
Telephone: + 34 922 750032
Emergencies: 900200143

Our Resort Accessibility Ambassadors will assist you with any accessibility requirements prior to and during your stay to ensure it is trouble free.

Noemi Garcia
Noemi.Garcia@diamondresorts.com

Delia Hernandez
Delia.Hernandez@diamondresorts.com

Accessibility Ambassadors will be wearing this distinctive badge: We care, ask me how.