Explore Diamond Resorts

• Gravel rear car park.
• Roads well maintained.
• Path to Reception from car park deemed too steep survey circa 2005.
• Speed bumps not adapted.
• Good lighting around resort.
• By the end of 2008 all steps that are 2 steps and over will have handrails on both sides.

Reception
Accessed via a steep incline, doors manual with large door step. A portable ramp is available for access to Reception.

Leisure Centre
Accessed via Reception. No issues. Wheelchair accessible toilet and changing room. Pool Hoist fitted in 2013. Hand rails and easy access steps in to pool.

Restaurant
Fully accessible. Wheelchair accessible toilet.

Multi Court
Fully accessible.

Launderette
Graveled approach.

Jetty
Graveled approach.

There is an accessible parking bay for the accessible accommodation.

Fully Wheelchair Accessible Accommodation
All areas within the accommodation and exterior are accessible to a wheelchair user or a guest with a severe reduced mobility. They have electric beds, adapted bathrooms, special high backed chairs and kitchen unit/work surfaces are lowered or can be pulled out for ease of access for wheelchair users. We offer 1 accommodation in total: 1 one-bedroom accommodation.

Please follow the link below to our Accessibility Aid Catalogue with a wide range of complimentary items available to lend to members, owners and guests for your comfort during your stay (subject to availability).

Accessibility Aid
Catalogue in
English

Dewar's Aberfeldy Distillery
Description Whisky tour and tasting, café and shop. A personal guide can be arranged for visually impaired guests - pre-booking is required. Written notes are available for the tour and there are also tasting notes available. Accessed via a gentle slope from the disabled parking bays and over a bridge to our main entrance, our reception, shop, cafe, Whisky Lounge, and heritage exhibition are all on one level. This area features drop counters at our Whisky Bar and Reception/Shop area. Disabled toilet facilities are accessed via a lift down one floor. The first four rooms of our production tour are unfortunately not wheelchair accessible, but wheelchair users can re-join the tour to view our iconic Still House. Our atmospheric warehouse experience is also on ground floor level and totally wheelchair accessible.

Highland Safaris (including the Red Deer Centre)
Land Rover tours and Red Deer and Barn Owl Encounter.
All on one level except for Land Rover Tours (getting into vehicles etc.)
Café & Shop - Throughout the café & shop a main route of over 1 meter wide is in place throughout to allow wheel chair access and ease of access for people with reduced mobility. The flooring is oak floorboards and one flat level throughout. Seating is a mixture of chairs with arms and church benches. Dietary requirements ie Gluten free / Vegetarian etc are catered for in the café. Menus are available on the table and a menu blackboard (large print) is also displayed. Staff are available to explain or read out the menus.
Toilets - Are located in the lodge and there is a designated disable toilet and suitable for wheelchair access, door width 32in / 82cm. The toilet area has linoleum flooring and is a flat even surface throughout. There are two grab rails fitted by the toilet.
Red Deer Centre - Access to the Red Deer Centre is via a designated and defined path 48in / 122cm wide, flat surface and suitable for wheel chairs wheelchairs and ease of access for people with reduced mobility. The wide door of the Red Deer Centre allows access for all wheelchairs mobility scooters. The Red Deer Centre is one level, flat concrete floor.
Gold Panning - The area surrounding the Gold Panning facility is compact crushed tar, level surface and suitable for wheelchair access ease and people with reduced mobility.
Discovery Trail - The first 200 meters of the Discovery Trail is of compact gravel, only a slight gradient and suitable for wheelchairs and people with reduced mobility.
Play & Picnic areas - Both areas are grassed and predominately flat. Suitable for wheelchairs and people with reduced mobility.
Highland Safari Land Rovers (for safaris) - For our Land Rovers based safaris wheel chairs users and people with reduced mobility can be allocated to our Land Rover Discovery vehicle (this vehicle affords easier entrance /exit) and customers can be assisted into the vehicle by the Safari Ranger aided with a step stool. Customers can also purchase a private charter where they have exclusive hire of the Land Rover & Safari Ranger for their safari and their wheelchair can be loaded into the Land Rover, if required.
People who are Blind or Visual impaired.
Signage (activities/directions) - All signs are uniform in colour and large print to assist any persons visually impaired. The café / shop area is well lit with natural light and enhanced in specific areas by spotlights to assist any persons visually impaired. Cutlery and crockery in the café are of a different colour to the café table surfaces. Staff are always at hand to assist, explain or read out the menu, if required.
Assistance dogs - Guide dogs and assistance dogs are permitted, including on our Land Rover based safaris but only if booked as a private charter. Water bowls are available and dogs can be walked in the grounds area. Assistance dogs are not permitted in the Red Deer Centre.

The Highland Chocolatier
Chocolate making, café and shop. Nearly all on one level and a lift exists where there are a few stairs. They have ramps, a lift, and wide doors but no lowered counters. Audible fire alarms, audio guide for chocolate making experience. Hearing loop.

Proximity/Accessibility to Local Supermarkets/Shops/Beach:
All village restaurants and bars are wheelchair accessible.

Unfortunately, none of the local taxi or buses is accessible by wheelchair.

Perth Royal Infirmary, about 1 hour from resort

Post code: PH1 1NX

E-mail: generalcomments@tayside.nhs.net

Telephone: 01738 623311

Our Resort Accessibility Ambassadors will assist you with any accessibility requirements prior to and during your stay to ensure it is trouble free.

Janice Jones
Janice.Jones@diamondresorts.com